IACP 2021 Event Details
The health and safety of our members and conference attendees is of paramount importance to the IACP. To adhere to the CDC, state, and local guidelines, and our limited capacity requirements, the following protocols will be in place for this year’s in-person event. These protocols are subject to change and IACP will do its best to communicate changes as soon as possible. IACP will message registered attendees prior to the event to confirm protocols in place at the time of the event.
A list of Frequently Asked Questions is below.
Changes to this year’s conference include, but are not limited to:
- Registration will be on a first-come, first-served basis with IACP members in good standing granted priority access to register for the in-person event.
- In-person registrants will be able to reserve a hotel room in the IACP hotel block only after registering for the conference.
- Reserving more than one (1) hotel room will not be allowed this year.
- Family members, children, and guests will be able to register for the conference.
- Day passes and Exposition Hall only passes are available at this time.
- Tickets are not available for purchase to Chiefs Night this year.
- Exhibitors and sponsors will be limited to the contracted number of registrations and cannot purchase additional registrations.
- In-person registrants are required to agree to adhere to health and safety protocols in place at the time of the event.
- Food and beverage service may include single-serve or pre-packaged options.
As more details become available, the below will be updated to indicate additional information.
Registration
Hotel Reservations
Health and Safety Protocols
Programming
Exposition Hall
Special Events
Miscellaneous
What is included in the registration price?
A: In-person registration includes access to all workshops, General Sessions, the exposition hall, and Chiefs Night. It also includes access to the online platform with on-demand viewing of workshops for three months, through December 15, 2021. Learn more about registration rates and details.
Can I register a group for the in-person conference?
A: No, group registration is for the online event only.
Can I pay my conference registration fees with a purchase order?
A: Yes, you can pay with a purchase order. However, payment must be received within 30 days or your conference registration will be canceled. Additionally, you will not receive a link to reserve your hotel room until payment is received.
Why is group registration only available for the online conference?
A: Due to limited capacity for the in-person conference, group registration will not be available to ensure registrants from as many agencies will be represented.
I have a registration credit from the 2020 Annual Conference. How do I apply the credit to this year’s event?
A: Individuals that opted to transfer their 2020 registration fees to the 2021 in-person event will be contacted by the IACP in May.
I mailed in a paper registration form. How will I be able to reserve a hotel room?
A: Once your conference registration is confirmed, you will receive a link to reserve a hotel room via your emailed confirmation. The confirmation will be emailed to the address provided through the registration process.
I want to reserve hotel rooms for my co-workers attending with me. How can I do that?
A: Please be sure to complete a conference registration for each of your co-workers. Each completed conference registration will receive one link to book a hotel room. A suggestion is to complete all conference and hotel reservations at the same time to increase the chances of holding rooms at your preferred hotel.
I must pay with a Purchase Order. Can I still reserve a hotel room?
A: All purchase orders must be paid within 30 days of registering or your registration will be canceled. You will receive a link to reserve a hotel room once IACP receives payment for the registration.
I usually book a hotel room with my state association. How can I do that this year?
A: Since group blocks are not available this year, there is no guarantee that state association members will be able to secure rooms at the same hotel. You may reach out to other state association members to compare hotels or you may decide as a group to book your individual hotel rooms at the same time. This could increase your chances of securing hotel rooms at your preferred location. Please note – IACP and onPeak are unable to share an attendee’s hotel reservation details. Hotel reservations are based on availability at the time of booking and can only be guaranteed with a credit card and registration confirmation.
How can I book a room in the same hotel as my co-workers?
A: There is no guarantee that you will be able to book a room in the same hotel as your colleagues. A suggestion is to register for the conference at the same time and proceed to reserve a hotel room at the same time. Completing this task early should increase your chances of securing rooms at your preferred hotel. Hotel reservations are based on availability at the time of booking and can only be guaranteed with a credit card and confirmation.
What are the benefits to reserving a hotel room at an official IACP hotel?
A: Benefits of booking an official IACP hotel include:
- Negotiated rates and discounts.
- Shuttle service to and from the convention center.
- Hotels that ensure the highest safety standards, IACP is not able to ensure the safety or cleanliness of hotels outside of the official IACP room block.
- Direct connect to onPeak, our official housing vendor, to assist with hotel needs and updates throughout the conference.
Which hotels are on a shuttle route?
A: This map shows hotels within the IACP room block that will have shuttle service by an icon.
How can I make changes to my hotel reservation?
A: You may access your reservation through your hotel confirmation to edit your reservation.
How will I receive my hotel confirmation?
A: Your housing link will be included with your registration confirmation. Once you reserve your hotel you will receive a confirmation from onPeak to the email provided when you made your hotel reservation.
Is there a deadline to book hotel rooms?
A: You may book a hotel room anytime; however, it is best to complete your conference registration and hotel reservation as soon as possible. This will increase your chances of reserving a room at your preferred hotel.
Am I able to go directly to the hotel to check the status of my hotel reservation?
A: Contact onPeak, the official IACP 2021 housing partner, at iacphotels@onpeak.com or 1.866.524.7456.
What information will I need to complete my hotel reservation?
A: When booking your hotel room, please provide the following information:
- Name of guest as it appears on your picture identification.
- A valid credit card. (Please note the credit card used to guarantee your reservation MUST have an expiration date AFTER 9/30/2021).
What happens if someone is not adhering to the health and safety protocols like physical distancing or wearing a face mask?
A: Security and crowd monitors will be in the convention center and will ask attendees to spread out and/or put on a proper face mask. Those that do not adhere to the protocols will be escorted from the convention center and their conference credentials forfeited.
Will I be required to show proof of vaccine?
A: At this time, the IACP is not requiring proof of vaccination. However, we continue to monitor CDC, state, and local guidance and may decide to require proof of vaccination if it enhances the overall health and safety of the event.
When will the educational program be available? I want to know if there will be workshops presented on a certain topic.
A: The IACP 2021 educational program listing workshops will be available in June.
Will continuing education and POST credits be offered this year?
A: The IACP will provide certificates of attendance for sessions attended both in-person and viewed online. Details are in progress regarding the method and timing of sending out certificates of attendance via email after the event. Registered attendees will receive certificates no later than December 2021.
Will there be limited access to the expo hall?
A. The IACP 2021 exhibit hall will be open to attendees during normal hall hours. However, there will be designated Entrance and Exit doors and aisles will be marked as either one-way or two-way direction to accommodate physical distancing.
Will food concessions be available in the expo hall?
A: Food concession areas will be available in the expo hall this year for purchase. Health and safety guidelines may limit food options. All food and drinks may also be consumed in specific areas of the expo hall or convention center.
Where will Chiefs Night be this year?
A: Planning is underway for the Chiefs Night event. Location and details are pending.
My family wants to attend Chiefs Night. How can I get them into the event?
A: Unfortunately, due to limited event capacities, Chiefs Night will be limited to those with full conference registrations. Tickets will not be sold for this year’s event.
Will buses be crowded or run more frequently due to limited capacity?
A: Buses will run more frequently to accommodate limited capacity within. Based on current guidelines as of late April, the IACP plans to implement physical distancing on buses.
Are restaurants open in New Orleans? Will I be able to go out with event attendees in the city?
A: Yes, restaurants are open for business in New Orleans. There are restrictions in place for limited seating and tables are physically distanced for health and safety. Visit the New Orleans travel page to learn more about restaurants and attractions and learn about current protocols in effect.
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