Refund Policy Statement

All cancellations must be made in writing and mailed, faxed (703-836-4543), or e-mailed (conf2011@theiacp.org) to IACP headquarters.  A penalty will apply.  No telephone cancellations will be accepted.  It will take a minimum of six weeks to receive a refund.

A $50 penalty will be assessed on all cancellations postmarked or fax/e-mail dated on or before September 28, 2011.

A $75 penalty will be assessed on cancellations postmarked or fax/e-mail dated between September 29, 2011, and October 19, 2011.

No refunds will be issued on or after October 20, 2011.  No refunds will be given for no-shows. 

Registration may be transferred to another person in your organization by written request to IACP prior to September 20, 2011.  After this date all changes must be made at the conference.   Additional charges may apply.